Refund Policy
Last updated: July 2026
Business identification
Anelise de Souza Silva · CPF: 374.785.378-12
R. Teresina, 325 - Parque Industrial, São José dos Campos - SP, 12235-610, Brasil
+55 12 97404-8248 · contato@layvoflow.com · layvoflow.com
Anelise de Souza Silva · CPF: 374.785.378-12
R. Teresina, 325 - Parque Industrial, São José dos Campos - SP, 12235-610, Brasil
+55 12 97404-8248 · contato@layvoflow.com · layvoflow.com
1. Digital products
As these are instant-download digital products, the right of withdrawal may be limited once the download has started.
2. Conditions
We accept refund requests up to 14 days after purchase, provided the file has not been downloaded. In that case the full amount is refunded to the original payment method.
3. How to request
Send your request to contato@layvoflow.com with the purchase email. We reply within 5 business days.
4. Exceptions
Requests after the file has been downloaded or outside the stated window are not refunded, except for a proven product defect.